General Flight InformationPlease carefully read the following flight rules.
You are responsible for arranging your own transportation to the gateway airport. You must depart for Israel with your group from the scheduled gateway airport. You can extend your ticket to a return date of a maximum of 90 days from the date of departure for Israel.
If you stay in Israel for longer than your ticket allows for, your ticket will be void, and you will be responsible for your return flight yourself.
You cannot pay extra for a stop-over or to change your return flight destination. You cannot receive frequent flier miles for your ticket.
Getting to the airportYou are responsible for arranging your own travel to and from the gateway airport in the USA or Canada.
You are required to arrive at the departure airport at least 4 – 4 1/2 hours before your flight to Israel is scheduled to depart.
You will be met at the airline check-in area by Ezra representatives who will present you with your plane ticket and give you instructions on how to proceed through the security screening and check-in processes. When you arrive at the airline check-in area, locate the Ezra staff members. They will be wearing Ezra t-shirts and will be holding Ezra sign, and they will be looking for you too! If you need a domestic flight to NY, it is your responsibility to book and pay for the roundtrip tickets.
Please book a flight that arrives to NY at least 6 hours before the scheduled departure to Israel in case there are any delays or cancellations on your domestic flight.
For the return flight, if you are scheduling a domestic connection, plan for at least four hours between flights to allow for passage through customs/baggage claim, etc.